At Ren-Form, quality is at the heart of everything we do. We are committed to delivering secure, reliable and innovative printing, fulfilment and communication solutions that consistently meet or exceed the expectations of our customers, interested parties, and applicable statutory, regulatory and industry requirements. Our commitment to quality is demonstrated through our ISO 9001:2015 certified Quality Management System, our investment in people and technology, and our pursuit of operational excellence recognised through respected industry certifications and awards.
OUR COMMITMENT TO QUALITY
- CUSTOMER FOCUS: We strive to understand our customers' requirements and deliver products and services that meet agreed specifications, are fit for purpose, and are delivered on time, every time.
- QUALITY MANAGEMENT SYSTEM: Being ISO 9001:2015 accredited, we maintain, monitor and continually improve an effective Quality Management System that complies with the requirements of the ISO 9001:2015 standard, and supports consistent, controlled business processes.
- CONTINUAL IMPROVEMENT: We evaluate our processes, products, performance, risks and opportunities to improve efficiency, reduce waste, prevent defects and enhance customer satisfaction.
- PROCESS EXCELLENCE: We apply documented and controlled processes throughout our operations, including printing, finishing, fulfilment and outsourced activities, to ensure consistent quality and full traceability.
- COMPETENT AND ENGAGED EMPLOYEES: We develop the knowledge, skills and awareness of our employees through ongoing training, effective communication and a culture of accountability, teamwork and continuous improvement.
- SUPPLIER PARTNERSHIPS: We establish and maintain mutually beneficial relationships with suppliers and service providers who share our commitment to quality, reliability and continual improvement.
- COMPLIANCE AND SECURITY: We are committed to complying with all applicable legal, regulatory and customer requirements while protecting the integrity, confidentiality and quality of the products and services entrusted to us.
CERTIFICATIONS & RECOGNITIONS
- ISO 9001:2015 Certified
- FSA Certification
- PIFSA Membership
- Print Secure Certified
- GAPP Awards
OUR QUALITY OBJECTIVES
- Continually improving customer satisfaction.
- Reducing non-conformances, defects and rework.
- Improving process efficiency and operational performance.
- Strengthening employee competence and engagement.
- Building effective supplier performance.
- Maintaining and continually improving the effectiveness of our Quality Management System.
Management is committed to providing the leadership, resources and support necessary to achieve these objectives and to foster a culture where quality is everyone's responsibility. This Quality Policy is communicated throughout the organisation, made available to relevant interested parties where appropriate, and reviewed periodically to ensure its continued suitability and effectiveness.
CONTACT INFORMATION
If you require more information or have any questions about our site's disclaimer, please feel free to contact us by e-mail at inquiries@renform.co.za.