At Ren-Form, quality is embedded in the way we operate.

We are committed to delivering reliable, secure and consistently manufactured print, packaging, fulfilment and communication solutions that meet agreed customer requirements and applicable statutory, regulatory and industry standards.

Our commitment is supported by our ISO 9001:2015 certified Quality Management System, continued investment in our people and technology, controlled operational processes and a culture of continual improvement.

OUR COMMITMENT TO QUALITY

  • Customer Focus: We seek to understand our customers' requirements and deliver products and services that conform to agreed specifications, are fit for their intended purpose and are delivered within agreed requirements and timelines.
  • Quality Management System: We maintain and continually improve an effective ISO 9001:2015 certified Quality Management System, providing a structured framework for consistent, controlled and accountable business processes.
  • Continual Improvement: We continually evaluate our processes, products, performance, risks and opportunities to identify improvements in quality, efficiency, waste reduction, defect prevention and customer satisfaction.
  • Process Control: Documented and controlled processes are applied across relevant areas of our operation, including pre-press, printing, finishing, fulfilment and externally provided processes, to support consistency, quality and appropriate traceability.
  • Competent & Engaged People: We invest in the knowledge, skills and awareness of our employees through training, communication and development, while promoting a culture of accountability, teamwork and continual improvement.
  • Supplier Partnerships: We seek to build effective relationships with suppliers and service providers capable of meeting our requirements for quality, reliability, performance and responsible business practice.
  • Compliance & Security: We are committed to complying with applicable legal, regulatory, contractual and customer requirements, while protecting the confidentiality, integrity and security of information, products and services entrusted to us.

CERTIFICATIONS & INDUSTRY RECOGNITION

Ren-Form's quality and operational standards are supported by certifications, memberships and industry recognition including:

  • ISO 9001:2015 Certification
  • FSC® Certification
  • Printing SA / PIFSA Industry Membership
  • Print Secure Certification
  • GAPP Awards Recognition

OUR QUALITY OBJECTIVES

We are committed to:

  • Continually improving customer satisfaction;
  • Reducing non-conformances, defects and unnecessary rework;
  • Improving process efficiency and operational performance;
  • Strengthening employee competence and engagement;
  • Developing effective supplier performance;
  • Maintaining appropriate quality and process controls; and
  • Continually improving the effectiveness of our Quality Management System.

Management is committed to providing the leadership, resources and support necessary to achieve these objectives and to foster a culture in which quality is understood as a shared responsibility.

This Quality Policy is communicated throughout Ren-Form, made available to relevant interested parties where appropriate and periodically reviewed to ensure its continuing suitability, adequacy and effectiveness.

CONTACT INFORMATION

For enquiries regarding Ren-Form's Quality Policy, please contact us by e-mail at inquiries@renform.co.za.